Influence of Hotel Waste Management Practices on Competitive Advantage of Tourist Hotels in Nyeri County Within Mt Kenya Tourism Circuit
DOI:
https://doi.org/10.53819/81018102t30119Abstract
The hotels located within the Mt Kenya Tourism Circuit, which encompasses Nyeri, Laikipia, and Nyandarua Counties, play a crucial role in generating local revenue and providing employment opportunities. However, there have been concerns regarding the diminishing competitiveness of these hotels, as seen by the decline in room occupancy rates and income. The identified substandard waste management techniques in these organizations may serve as a contributing-factor to this drop. The region's inadequate waste management, excessive water usage, and significant energy consumption have been subjects of examination and have prompted inquiries about the level of implementation of environmentally friendly practices in hotels. The purpose of the study was to determine the influence of hotel waste management practices on the competitive advantage of tourist hotels in Nyeri County within Mt Kenya Tourism Circuit. The study used a cross-sectional survey to examine 136 middle-level managers from 57 hotels in Nyeri County, Kenya, representing about 33% of the target population. Data was collected through questionnaires and interviews and analyzed using both descriptive and inferential statistics. The study found a strong correlation between effective waste management and increased competitive advantage for tourist hotels on the Mt. Kenya Tourism Circuit. Statistical analysis and interviews refuted the null hypothesis, confirming that improving waste management directly boosts competitiveness. The high response rate of 88.97% lends credibility to these findings, which are also consistent with previous research advocating for environmentally friendly business practices. The study concluded that the effective waste management is a key driver of competitive advantage for tourist hotels in the Mt. Kenya Tourism Circuit. The study recommended that Tourism Circuit should adopt modern waste management technologies, train staff in sustainability, and educate customers on their eco-friendly practices.
Keywords: Hotel, Waste Management Practices, Competitive Advantage, Tourist Hotels, Circuit
References
Abdou, A. H., Hassan, T. H., Dief, E., & Moustafa, M. (2020). A description of green hotel practices and their role in achieving sustainable development. Sustainability, 12(22), 9624.
Berezan, O., Raab, C., Yoo, M., & Love, C. (2013). Sustainable hotel practices and nationality: The impact on guest satisfaction and guest intention to return. International Journal of Hospitality Management, 34, 227-233.
Gheribi E (2018). Competition Strategies of Selected International Hotels Groups on the Polish Market. J Tourism Hospit 7: 381. doi: 10.4172/2167-0269.1000381
Hall, J., & Lavrakas, P. (2008). Cross-sectional survey design. Encyclopedia of survey research methods, 1, 172-173.
Hanrahan, J. (Ed.). (2017). Tourism and Hospitality Research in Ireland. IT Sligo.
Kang, K. H., Stein, L., Heo, C. Y., & Lee, S. (2012). Consumers’ willingness to pay for green initiatives of the hotel industry. International Journal of Hospitality Management, 31(2), 564-572.
Kariuki, (2017). Relationship between green operations practices and operational performance of hotels in the coastal region, Kenya. International Journal of Scientific Research and Innovative Technology, 4(6), 96-116.
Lai, I. K. W., & Wong, J. W. C. (2020). Comparing crisis management practices in the hotel industry between initial and pandemic stages of COVID-19. International Journal of Contemporary Hospitality Management, 32(10), 3135-3156.
Mensah, I. (2020). Waste management practices of small hotels in Accra: An application of the waste management hierarchy model. Journal of Global Business Insights, 5(1), 33-46.
Mensah, I., & Ampofo, E. T. (2021). Effects of managers' environmental attitudes on waste management practices in small hotels in Accra. International Hospitality Review, 35(1), 109-126.
Moise, M. S., Gil-Saura, I., & Ruiz Molina, M. E. (2021). The importance of green practices for hotel guests: does gender matter? Economic Research-Ekonomska Istraživanja, 1-22.
Molina-Azorín, J. F., Tarí, J. J., Pereira-Moliner, J., Lopez-Gamero, M. D., & Pertusa-Ortega, E. M. (2018). The effects of quality and environmental management on competitive advantage: A mixed methods study in the hotel industry. Tourism Management, 50, 41-54.
Mungai, M., & Irungu, R. (2013). An Assessment of management commitment to application of green practices in 4–5-star Hotels in Mombasa. Information and Knowledge Management, 3(6), 40-46.
Murimi, M. (2020). Determinants of Green Management Practices in Hotels in Kisumu City, Kenya-A Theoretical Framework. Journal of Strategic Management, 5(1), 47-63.
Nisar, Q. A., Haider, S., Ali, F., Jamshed, S., Ryu, K., & Gill, S. S. (2021). Green Human Resource Management Practices and Environmental Performance in Malaysian Green Hotels: The role of Green Intellectual Capital and Pro-Environmental Behavior. Journal of Cleaner Production, 127504.
Pereira, V., Silva, G. M., & Dias, Á. (2021). Sustainability practices in hospitality: Case study of a luxury hotel in Arrábida Natural Park. Sustainability, 13(6), 3164.
Pham Phu, S. T., Fujiwara, T., Hoang Minh, G., & Pham Van, D. (2019). Solid waste management practice in a tourism destination–The status and challenges: A case study in Hoi a City, Vietnam. Waste management & research, 37(11), 1077-1088.
Wolfe, K. L., & Shanklin, C. W. (2001). Environmental practices and management concerns of conference center administrators. Journal of Hospitality & Tourism Research, 25(2), 209-216.