MOENGA, A.; ROTICH, D. Influence of Technology and ICT Policies on Hotel Guest Satisfaction in the Hotel Industry: A Case of 4 and 5 Star Rated Hotels in Nairobi City County. Journal of Hospitality and Tourism Management, [S. l.], v. 6, n. 2, p. 42–59, 2023. DOI: 10.53819/81018102t6054. Disponível em: https://stratfordjournals.com/journals/index.php/Journal-of-Hospitality/article/view/1492. Acesso em: 9 jun. 2025.