GICHIA, L. W. Information Management Technology and Customer Satisfaction in the Hospitality Industry in Kenya. Journal of Hospitality and Tourism Management, [S. l.], v. 6, n. 2, p. 89–100, 2023. DOI: 10.53819/81018102t4165. Disponível em: https://stratfordjournals.com/journals/index.php/Journal-of-Hospitality/article/view/1648. Acesso em: 23 feb. 2025.