KIYAI, T. K.; M’ITHIRIA, E. N.; OSORO, C. O. The Moderating Effect of Management Efficiency in the Relationship between IFRS 9 and CRM in Commercial Banks in East Africa. Journal of Finance and Accounting, [S. l.], v. 8, n. 7, p. 1–14, 2024. DOI: 10.53819/81018102t2415. Disponível em: https://stratfordjournals.com/journals/index.php/journal-of-accounting/article/view/2246. Acesso em: 13 mar. 2025.