Effects of Flexible Working Arrangements on Employee Retention in Non-Governmental Organizations (NGOs) in North Rift, Kenya
DOI:
https://doi.org/10.53819/81018102t4311Abstract
Globally, organizations encounter significant challenges in implementing flexible work arrangements, which can lead to employee burnout, dissatisfaction, and decreased productivity. To address these issues, organizations must develop effective strategies to retain their workforce. Flexible work options have gained importance in the context of digital innovation, as they are essential for maintaining employee performance. This study specifically investigated the influence of flexible working arrangements on employee retention within non-governmental organizations in North Rift, Kenya. The research focused on constructs such as flexi-time and job sharing, grounded in spillover theory. Utilizing a descriptive survey design, the study targeted a population of 1,435 individuals and employed stratified and random sampling techniques. A sample size of 313 respondents was determined using Yamane’s formula, with data collected through questionnaires. Reliability was assessed using Cronbach's Alpha, achieving a threshold of 0.7, while validity was ensured through content analysis and expert judgment. Data analysis involved both descriptive and inferential statistics using SPSS software, with results presented in tables. The findings revealed a strong positive correlation between flexible work arrangements and employee retention (t-statistic=5.865, p-value=0.000<0.05). The study recommends that NGOs adopt flexible work policies to enhance employee retention.
Keywords: Work-life balance, Flexible working arrangements, Employee retention, NGOs
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