The Effect of E-Promotion Marketing Strategy on Performance of Small and Medium Manufacturing Enterprises in Embu County, Kenya

Authors

  • Nzioka, John Fundi Kenyatta University
  • Dr. Murigi, Elishiba Muthoni Kenyatta University

DOI:

https://doi.org/10.53819/81018102t2493

Abstract

Small and Medium Enterprises (SMEs) significantly contribute to Kenya’s economy but face challenges affecting their growth and sustainability, especially from the promotional perspective. While research has consistently shown that e-promotion can enhance organizational performance, existing literature has not adequately examined the effect of e-promotion on the performance of manufacturing small and medium-sized enterprises in Embu County. This study investigates the effect of e-promotion marketing strategies on the performance of manufacturing SMEs in Embu County, Kenya. Guided by Dynamic Capability Theory and Innovation Diffusion Theory, a descriptive survey design was employed, gathering data from 45 SMEs through structured questionnaires. Descriptive analysis showed a positive perception of e-promotion (mean = 3.87), with managers agreeing that digital tools like social media and websites improve sales and market reach. Correlation analysis revealed a moderate positive relationship between e-promotion and SME performance (r = 0.501, p < 0.01). Regression results indicated that e-promotion has a significant positive effect on performance (β = 0.534, p = 0.000), meaning a one-unit increase in e-promotion strategy leads to a 0.534 unit increase in SME performance. The findings highlight the importance of digital marketing in enhancing SME competitiveness and growth in a dynamic business environment.

Author Biographies

Nzioka, John Fundi , Kenyatta University

Master’s Student, Kenyatta University

Dr. Murigi, Elishiba Muthoni, Kenyatta University

Lecturer, School of Business, Economics, and Tourism, Kenyatta University

References

Adan, Y. A. (2022). Working capital management and financial performance of small and medium enterprises in Garissa County, Kenya (Unpublished MBA project). Kenyatta University.

Aguilar, K. A., Articona, P. G., Garcia, S. M., Lozano, L. R., Reblando, S. R., Roguin, E. G., … Norayda, M. D. (2024). Pricing strategies and business performance among selected SMEs in Santa Cruz, Laguna. IRE Journals, 7(11), 101–125.

Cooper, R. D., & Schindler, S. P. (2014). Business research methods (12th ed.). McGraw-Hill Irwin.

Dambo, B. I., & Igoni, I. M. (2023). Marketing strategies and performance of small and medium scale enterprises in Port Harcourt. International Journal of Business & Law Research, 11(4), 9–15.

Deloitte Kenya. (2024). Policy shift imperative to net more taxpayers in informal sector. Deloitte.

Embu County Integrated Development Plan (ECIDP). (2019). County integrated development plan 2018–2022. Embu County Government.

Embu County Trade and Industry Department. (2023). Trade and industry report 2023. ECG.

Eni, J. E. (2017). Electronic marketing and customer loyalty: Evidence from online shopping platforms (Master’s thesis). Delta State University, Asaba Campus.

Etuk, S. G., Usani, N. E., & Udoh, I. S. (2022). Micromarketing and customer satisfaction of transportation networking companies in Uyo, Akwa Ibom State. Journal of Humanities Insights, 6(3), 22–35.

Geoffrey, M. (2019). Essentials of research design and methodology.

Githinji, S., & Njagi, G. N. (2022). Marketing strategies: Do they influence the growth of SMEs in Kenya? International Journal of Social Sciences and Information Technology, 7(6), 76–84.

Gordon, J. (2023). Theory of price - explained: The business professor.

Igbaji, P. M., & Eke, C. U. (2022). The interplay of marketing strategies and performance of pension fund administrators in Cross River State. International Journal of Academic Management Science Research, 6(3), 61–66.

Kasimu, G. M. (2017). Digital marketing strategies on the marketing performance of top 100 small and medium enterprises (SMEs) in Kenya (MBA project). University of Nairobi.

Kawira, D. K. (2019). Effect of digital marketing on the performance of MSMEs in Kenya. Journal of Marketing & Communication, 2(1), 1–23.

Kenya National Bureau of Statistics (KNBS). (2023). SMEs report 2023. https://www.knbs.or.ke

Kirikiru, J. M., & Kalui, F. M. (2021). Selected financial factors influencing financial performance of small and medium enterprises in Kenya (MBA report). Egerton University.

Kenya National Bureau of Statistics (KNBS). (2018). Facts and figures. http://www.knbs.or.ke/index.php?option=com_phocadownload&view=category&id=20&

Kirima, M. W., & Murigi, E. M. (2019). Demographic perspectives and organizational performance in Occidental Insurance Company. European Journal of Business and Strategic Management, 4(1), 30-38.

Kumar, P. C., & Singh, S. (2014). Taxonomy for measurement of firm-level export performance. Universal Journal of Industrial and Business Management, 2(8), 193–199.

Lans, W., & Van-der-Voordt, D. J. (2002). Descriptive research. DUP Science.

Magigi, W. (2015). Research project development and report writing: A pathway for success in higher learning institutions. Safi Publishers.

Mahmudova, L., & Kovacs, J. K. (2018). Defining the performance of small and medium enterprises. Network Intelligence Studies, 6(12), 111–120.

Mugenda, A., & Mugenda, O. (2019). Research methods: Qualitative and quantitative approaches (3rd ed.). ACTS Press.

Mukangai, W. I., & Murigi, E. M. (2021). The Effect of Market Development on Sales Performance of Agro-Based Dealers in Nairobi City County, Kenya. Journal of Marketing and Communication, 4(1), 23-35.

Mukundi, R. V. (2021). The effect of financial literacy on performance of SMEs in Embu County, Kenya (MBA report). University of Nairobi.

Muli, D. M., & Wachira, K. (2019). Effect of access to finance on financial performance of processing SMEs in Kitui County, Kenya. International Journal of Finance and Accounting, 4(1), 75–89.

Murigi, E. M. (2016). Social marketing mix and behavioural change to alcohol and tobacco usage among youth in the slums of Nairobi County, Kenya (Doctoral dissertation, Kenyatta University).

Murigi, E. M., Muathe, S. M. A., Kuria, T. J., & Gikonyo, N. K. (2017). Proactive Management Measures, Rehabilitation Centres and Behavioural Change to Alcohol and Tobacco Usage Among Youth in the Slums of Nairobi County, Kenya. In Multidisciplinary Research Conference (Vol. 184). https://www.researchgate.net/profile/Morrisson-Mutuku/publication/362141206

Odenyo, C., & Rosemary, J. (2018). Influence of resource mobilization on sustainability of women group projects in Vihiga County, Kenya. International Journal of Economics, Business and Management Research, 2(4), 127–141.

Orodho, A. J. (2017). Techniques for writing projects and reports in education and social sciences. Kanezja Publishers.

Runde, D. F., Savoy, C. M., & Staguhn, J. (2021). Supporting small and medium enterprises in sub-Saharan Africa through blended finance. Center for Strategic and International Studies.

Sansa, N. A. (2019). A critical analysis of effects of loan conditions on accessibility to loans by small businesses in Tanzania. Advances in Business Marketing and Purchasing, 17, 199–376.

Sekaran, U., & Bougie, R. (2010). Research methods for business: A skill building approach (5th ed.). Wiley.

Kenya National Bureau of Statistics (KNBS). (2018). Economic survey. Government Printers.

Usani, E. N., Sampson, E. A., Essien, J. I., Ubong, M. C., & Effiong, I. M. (2024). Marketing strategies and performance of selected SMEs in Central Senatorial district of Cross River State, Nigeria. Journal of Bio-based Marketing, 1, 36–45.

Usani, N. E. (2021). Micromarketing and customer satisfaction of transportation networking companies in Uyo, Akwa Ibom State (Doctoral dissertation). University of Uyo.

Usani, N. E., Etuk, S. G., & Ekpenyoung, V. (2021). Integrated marketing communication and marketing performance of hotels in Calabar, Cross River State. World Academics Journal of Management, 9(4), 33–38.

Wangui, M. (2020). Influence of business survival strategies on growth of small and medium enterprises in Narok Town, Narok County (Master’s thesis). Strathmore University.

World Bank. (2015). Small and medium enterprises (SMEs) finance. https://www.worldbank.org/en/topic/financialsector/brief/smes-finance

World Bank. (2023). Improving SMEs’ access to finance and finding innovative solutions to unlock sources of capital. https://www.worldbank.org

Downloads

Published

2025-06-05

How to Cite

Nzioka, J. F., & Murigi, E. M. (2025). The Effect of E-Promotion Marketing Strategy on Performance of Small and Medium Manufacturing Enterprises in Embu County, Kenya. Journal of Marketing and Communication, 8(1), 18–29. https://doi.org/10.53819/81018102t2493

Issue

Section

Articles