Employing Blue Ocean Strategies to Achieve High Organizational Performance: A Descriptive-Analytical Study of the Opinions of a Sample of Individuals at Zain and Asiacell Mobile Telecommunications Companies in Nasiriyah
DOI:
https://doi.org/10.53819/81018102t5369Abstract
The study aimed to explore the role of the blue ocean strategy through its four dimensions-elimination, reduction, raising, and innovation-in enhancing high organizational performance. The study sought to create new, uncontested market spaces, thereby facilitating the achievement of targeted objectives. The study adopted both descriptive and analytical methodologies to examine the proposed model and hypotheses and to identify logical relationships among the study variables. The dimensions of the blue ocean strategy were treated as independent variables influencing the enhancement of high organizational performance, which was considered the dependent variable. Two telecommunications companies-Asiacell and Iraq Zain-were selected as the subjects of the study. A sample of 95 managerial leaders across various departments was surveyed. Their perspectives were gathered through a structured questionnaire developed by the researchers as the primary data collection instrument. The study found that level of attention to Blue Ocean Strategy (BOS) components was moderate to high, with the majority of respondents' answers for most items ranging from neutral to agree. This indicates a need for enhanced focus on Blue Ocean Strategies within the two companies under study. Moderate to high attention was accorded to high performance, as the majority of responses from the study sample ranged from neutral to high. This suggests a need to reinforce high performance in the two studied companies. Correlation analysis revealed a strong, positive and statistically significant relationship between Blue Ocean Strategies (BOS) and high performance. This signifies that increased attention to BOS components within Zain and Asia Cell Mobile Communications companies in Dhi Qar is associated with enhanced high performance. A statistically significant impact was found between Blue Ocean Strategies (BOS) and high performance. This explains that increased emphasis on BOS leads to an increase in high performance. The study recommends eliminating unprofitable traditional services. This is done by analyzing existing services and identifying those that no longer attract customers or generate sufficient profits, discontinuing these services, and directing resources to new and innovative services. Also eliminating inefficient processes by reviewing internal processes and identifying those that consume significant time and resources without adding value, and streamlining or outsourcing these processes to implement them more efficiently. Also, it is recommended developing new and innovative services that change the rules of the game in the telecommunications market.
Keywords: Blue Ocean Strategies, Organizational Performance, Zain, Asiacell, Mobile Telecommunications, Nasiriyah
References
Abdullah, Nour Al-Din Muhammad (2024), "Strategic Foresight and Its Implications for Organizational High Performance Indicators: A Survey Study of the Opinions of a Sample of Employees at the Northern Cement Company," Journal of Kirkuk University for Administrative and Economic Sciences, Volume 14, Issue 1.
Akadiri O. P. (2011), "Development of Multi-Criteria Approach for the Selection of: Wolver Hampton”, U. K.
Al-Attar, Fouad Hamoudi (2010), "The Role of Blue Ocean Philosophy in Achieving Competitive Excellence: A Survey Study of the Opinions of a Sample of Employees at Zain Telecommunications Company in Baghdad," Karbala University Scientific Journal, Volume 8, Issue 3.
Alawi, Jahan Salman (2021), "The Impact of Cognitive Capabilities on Achieving the Blue Ocean Strategy: A Survey Study at the Baghdad Soft Drinks Company," Journal of Administration and Economics, Issue 127.
Al-Badrani, Iman Abdul Muhammad Ahmad (2017), "Blue Ocean Strategy as a Means of Achieving Competitive Excellence: A Survey Study of the Opinions of a Sample of Employees at Zain Mobile Telecommunications Company in Iraq," Journal of Administration and Economics, Issue 110.
Al-Dabbagh, Enas Kamil Nihad (2017), "The Impact of Organizational Agility on High Performance," Unpublished Master's Thesis, College of Administration and Economics, University of Baghdad, Iraq.
Al-Douri, Zakaria Mutlaq (2005), "Strategic Management: Concepts, Processes, and Case Studies," Al-Yazouri Scientific House for Publishing and Distribution, Amman, Jordan.
Al-Gharawi, Redha Jassim (2014), "Strategic Human Resource Development and its Role in Enhancing High Performance: A Field Study in the Ministry of Municipalities and Public Works," Master's Thesis, College of Administration and Economics, University of Baghdad, Iraq.
Al-Ghawanmeh, Mu'ayyad Muhammad Ibrahim, (2019), "The Degree of Implementation of Blue Ocean Strategy and Its Relationship "The Financial Performance of Food Industries in the West Bank," published master's thesis, Al-Quds University, Palestine, Issue 2: 1-114.
Al-Ghazawi, Karar Ali Hussein, and Al-Shammari, Ahmed Abdullah Amanah, (2022), "The Impact of Strategic Leadership in Promoting High Performance: An Analytical Survey Study in the Popular Mobilization Authority," Journal of Administration and Economics, University of Karbala, Volume 11, Issue 44.
Al-Hila, Amal Abdul Majeed, Arqawi, Samer Muhammad, and Al-Habil, Basim Ismail (2020), "The Extent of Availability of DNA Components and Their Impact on Achieving High Performance among Workers in the Sector Palestinian Technical Education," Journal of Palestine Technical University for Research, Volume 8, Issue 3.
Al-Himri, Bashar Abbas, and Hammash, Turki Aziz (2020), "The Role of Leadership Empowerment Behavior in Achieving High Performance: An Exploratory Study in the Fifth Region Border Command," Journal of Administration and Economics, Volume 9, Issue 34.
Ali, Jabbar Hussein, and Radhi, Al-Hamza Radhi (2018), "The Impact of Home Economics on High Performance: A Survey Study in a Number of Formations at the Southern Technical University," Journal of the College of Education for Girls, Volume 29, Issue 5.
Al-Janabi, Faris Abdullah Kazim (2024), "The Role of Blue Ocean Strategy in Achieving the Organization's Marketing Objectives: A Survey Study of a Sample of Administrative Leaders in Private Banks in Baghdad," Journal of the Baghdad College of Economic Sciences, University of Baghdad, Issue 76.
Al-Marshadi, Riyadh Hussein Abis, and Al-Dulaimi, Mahmoud Fahd (2019), "The Impact of Talent Management on High Organizational Performance at Al-Kafeel and Zain Al-Abidin Specialized Hospitals in Karbala," Ahl Al-Bayt Journal, Issue 32.
Al-Mousawi, Hadi Hamad Hadi, and Al-Maamouri, Qasim Hajim Sahib, (2020), "Implementing Blue Ocean Strategy in Enhancing Strategic Success: An Applied Study in Iraq Cell and Umniah Telecommunications Companies," Journal of the College of Administration and Economics for Economic, Administrative, and Financial Studies, Volume 15, Issue 1.
Al-Obaidi, Amal Mahmoud, and Al-Saadi Duha Saleh (2018), "The Role of High Inclusion Management in Promoting Organizational Justice: An Analytical Study of the Opinions of a Sample of Employees at the Petroleum Training Institute," Al-Mansour Journal, Issue 30.
Al-Shammari, Ahmed Abdullah Amanah, Al-Jabouri, Haitham Wadi Jaaz, and Al-Tawil, Raad Ismail Sawadi (2023), "The Role of Adopting Strategic Behavior in Enhancing High Performance through Strategic Alignment," Iraqi Journal of Administrative Sciences, Volume 19, Issue 76.
Al-Taie, Hamid, and Al-Alaq, Bashir (2008), "Product Development and Pricing," Al-Yazouri Publishing and Distribution House, Amman.
Al-Zaidi, Nazem Jawad, (2016), "The Role of Organizational Flexibility and Its Implications in Responding to High Performance Requirements: A Field Study in the Municipal Sector," Journal of Economic and Administrative Sciences, Volume 22, Issue 94.
Amanah, Ahmed Abdullah, (2015), “The role of the relationship between organizational citizenship behaviors and knowledge creators in achieving high organizational performance: A survey study of the opinions of a sample of lecturers at the College of Administration and Economics, University of Karbala”, Iraqi Journal of Administrative Sciences, Volume 11, Issue 44.
Amer, Abeer Daifallah, and Alia Saeed Al-Jowfi (2021), "Perceived Organizational Support and Its Impact on High Performance: An Analytical Study in the Colleges of the University of Baghdad," Journal of Economics and Administrative Sciences, Volume 27, Issue 126.
Ann, La¨msa (2006), “Jmp for Basic Univariate and Multivariate Statistics: A Step –by- step Guide” , Cary, NC: SAS Press, ISBN 9781-1-59047-576-8
Berto, Mohammed Fakhri, and Al-Humairi, Bashar Abbas, (2022), "The Impact of Skillful Leadership on High Performance: An Analytical Study of Leadership Views at the University of Babylon," Journal of the College of Administration and Economics for Economic Studies, Volume 14, Issue 3.
Chan, Simon C.H.& Mak, Wai-ming, (2012), "High performance human resource practices and organizational performance: The mediating role of occupational safety and health" Emerald Group Publishing Limited, Journal of Chinese Human Resource Management, Vol.3, No.2. https://doi.org/10.1108/20408001211279238
De Waal, Andre(2014), "Applicability of the high-performance organization framework in the diamond industry value chain" , Journal of Strategy and Management,Vol. 7 No. 1, 2014,pp. 30-48. https://doi.org/10.1108/JSMA-05-2013-0029
Ellinger, A. E., Naidoo, J., Ellinger, A. D., Filips, K., & Herrin, G. D. (2020), "Applying blue ocean strategy to hire and assimilate workers with disabilities into distribution centers", Business Horizons, 63(3), 339–350. https://doi.org/10.1016/j.bushor.2020.01.009.
Eskandari, Meysam Jafari, & Miri, Meysam, & Allahyary, Allahyar (2015), “Thinking of the blue ocean - strategy beyond the competition”, Asian Journal of Research in Business Economics and Management, Vol. 5, No.1, pp. 2-13. https://doi.org/10.5958/2249-7307.2015.00166.8
Fakhri, Nour Hussein (2021), "Human Capital and Its Role in Customer Retention: An Applied Study at Asiacell Telecommunications Company," Journal of Al-Rafidain College of Science, No. 50.
Fernandes, A. A. R. (2020). “The influence of quality management on organization performance: service quality and product characteristics as a medium”. Property Management, 38(3), 383-403. https://doi.org/10.1108/PM-10-2019-0060
Galeazzo, A., Furlan, A., & Vinelli, A. (2021). “The role of employees' participation and managers' authority on continuous improvement and performance”. International Journal of Operations & Production Management, 41(13), 34-64. https://doi.org/10.1108/IJOPM-07-2020-0482
Hair, Jr. J. F., Black, W. C., Babin, B. J., & Anderson, R. E. (2010). "Multivariate Data Analysis: A Global Perspective". London: Pearson.
Hamed, Alia Tariq, (2020), "Requirements for Adopting High Performance Management Systems," unpublished postgraduate diploma thesis, College of Administration and Economics, University of Baghdad.
Hashim, Hashim Nayef, Al-Rikabi, Azhar Abdul-Muhaisen, and Hussein, Saad Al-Din Ali (2023), "The Impact of the Blue Ocean Strategy Blue Ocean in Achieving Customer Satisfaction: An Applied Study in Asiacell Telecom Company in Basra, Shatt Al-Arab College Journal of Administrative and Legal Sciences, Issue 2.
Hussein, Dunya Farouk, and Shaker, Sakina Omar (2022), "The Correlative Relationship between Blue Ocean Strategy and Organizational Sustainability: A Survey Study of Employees' Opinions at Asiacell Mobile Telecommunications Company in Iraq," Tikrit Journal of Administrative and Economic Sciences, Vol. 18, No. 59. https://doi.org/10.25130/tjaes.18.59.1.23
Ibrahim, Hakim Khalil, and Muhaibis, Hussam Ali, (2024), “The Impact of Strategic Cooperation on Achieving High Performance: An Analytical Study of Administrative Units in Anbar Governorate”, Anbar University Journal of Economic and Administrative Sciences, Volume 16, Issue 4.
Jaafar, Qabas Zuhair Abdul Karim (2017), "The Impact of Strategic Intelligence on High-Performance Organizations: A Survey Study of Managers of the Kidney Diseases and Transplantation Center at Baghdad Medical City," Journal of Economic and Administrative Sciences, Vol. 23, No. 96.
Kazem, Faiq Jawad, and Abdul-Hussein, Issam Mahdi (2023), "The Role of Knowledge Sharing in Achieving High Performance: A Survey Study of a Sample of Colleges at the University of Kufa," Al-Ghadr Journal of Economic and Administrative Sciences, Volume 19, Issue 2.
Muhammad, Ammar Awad, Hawas, Thamer Akab, and Muhaimid Kifah Abbas (2021), "The Possibility of Providing Revolutionary Products by Adopting the Blue Ocean Strategy: An Analytical Study of the Opinions of Apple Distributors in Iraq," Al-Muthanna Journal of Administrative and Economic Sciences, Volume 11, Issue 1. https://doi.org/10.52113/6/2021-11/95-110
Muhammad, Anfal Faisal Younis, and Ali, Shifa Muhammad (2023), "The Extent of the Impact of High Performance on Industrial Organizations: An Analytical Study of the General Company for Textile and Leather Industry in the Cotton Factory," Nasq Journal, Volume 37, Issue 6.
Omar, Marwa Jamal, and Jaber Shorouk Sabah, (2021), "The Extent of Adoption of the Dimensions of the Blue Ocean Strategy and Its Role in Increasing Market Share: A Survey Study at Al Hamra Insurance Company," Journal of Accounting and Financial Studies, Volume 16, Issue 55.
Paliwal, M., & Singh, A, (2020), "Fintech at Bottom of the Pyramid : Blue Ocean Strategies for Banks". XII(Iii), 2784–2791.
Pereira, V. E., Fontinha, R., Budhwar, P., & Arora, B. (2018). “Human resource management and performance at the Indian Railways”. Journal of Organizational Change Management, 31(1), 47-61. https://doi.org/10.1108/JOCM-04-2017-0157
Saleh, Mustafa Raad (2023), "Blue Ocean Strategy and Its Role in Enhancing Proactive Market Orientation: A Field Study at Lulu'a Al-Bakhit General Trading Company in Baghdad," Anbar University Journal of Economic and Administrative Sciences, Vol. 15, No. 96. 2.
Shafiq, M., &Tasmin, R., & Takala, J., & Qureshi, M. I., and Rashid, M. (2017), “Relationship Of Blue Ocean Strategy And Innovation Perforamance - An Emperical Study”, City University Research Journal, pp. 74-80.
Shi, H. (2020). “Understanding Affective Commitment through High-Performance Work Systems of Line Managers in Garment Retail 2(1), 27–38.
Situmeang, C., Hasyim, D., & Sibarani, C. G. (2023). “Will a High-Performance Finance Function Company Become a High-Performance Organization?” Journal of Indonesian Social Science/Jurnal Indonesia Sosial Sains, 4(7). https://doi.org/10.59141/jiss.v4i07.846
Suci, R. P., Mas, N., Widyatna, B. S., Ekonomi, F., & Widyagama, U. (2020). “Mengkaji kemungkinan penerapan blue ocean strategy diuniccrab seafood culinary malang Examining the possibility of applying the blue ocean strategy in the unfortunate seafood culinary in malang”, vol 22, No 1:55– 60.
Unzueta, G., Esnaola, A., & Eguren, J. A. (2020) “Continuous improvement framework to develop cultural change: case study, capital goods company. The TQM Journal, 32(6),1327-1348.” https://doi.org/10.1108/TQM-02-2019-0051