NYANCHAMA, P. A.; MURIGI, D. E. The Effect of Customer focus Strategies on performance of Cooperative Bank of Kenya. Journal of Strategic Management, [S. l.], v. 3, n. 2, p. 1–14, 2019. Disponível em: https://stratfordjournals.com/journals/index.php/journal-of-strategic-management/article/view/299. Acesso em: 24 apr. 2025.